The company Quality Policy states:
lona Enterprises manufacture and supply a wide range of Gloves (Motorbike Gloves, Driving Gloves, Summer Gloves, Winter Gloves, Working Gloves, Cross Country Gloves, Ski Gloves, Cycling Gloves, Weightlifting Gloves, Baseball Bating Gloves, Golf Gloves, Dressing Gloves, Riding Gloves, Goalkeeper Gloves, Motocross Gloves, Fashion Gloves, Fitness Gloves, Mechanic Gloves, Police & Military Gloves and Cut Piece Gloves), Leather Garments (Leather Jackets, Leather Pants, One Piece Suits, Two Piece Suits), Textile Garments (Textile Jackets, Textile Pants), Motorbike Protectors (Body Armors, Body Protectors and Kidney Belts) and Motorbike Accessories (Rain Wears and Saddle Bags), principally for the commercial markets, in all over the world. The focus of the company activities at all times is total customer satisfaction, and to achieve that we will:
Continually work towards improving our manufacturing processes and products so that we meet the requirements of our customers and for the continued profitability of the company.
Ensure our employees are trained and competent for the work they perform.
Continually strive to reduce the product return rate or customer complaint rate to zero.
Strive to deliver on time for all customers.
Comply with and continually improve the effectiveness of our quality management system.
This policy is basic to the Work space plan for its operation and future development, and all employees at all levels are encouraged to share in the responsibility for achieving this result.
Warranties: The company standard product guarantee warrants its products to be free from faults in workmanship and materials.